Customer Service Representative

Dispatcher/Customer Service
We are looking for a dispatcher preferable someone with experience and knowledgeable working with the ports or someone whiling to be trained on this position. We do offer benefits and pay vacation.
Related keywords: customer service, customer service representative, remote work from home

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 2 years (Preferred)
• Customer Service: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies

Company’s website:

• http://www.eastcoasttransportinc.com

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place