Website East Coast Transport Inc.

Job details

Salary

From $18 an hour

Job Type
Full-time
Number of hires for this role
On-going need to fill this role

Qualifications

    • High school or equivalent (Preferred)

    • Dispatching: 2 years (Preferred)

    • Customer Service: 2 years (Preferred)

    • Spanish (Preferred)

Full Job Description

Dispatcher/Customer Service
We are looking for a dispatcher preferable someone with experience and knowledgeable working with the ports or someone whiling to be trained on this position. We do offer benefits and pay vacation.
Related keywords: customer service, customer service representative, remote work from home

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Dispatching: 2 years (Preferred)
  • Customer Service: 2 years (Preferred)

Language:

  • Spanish (Preferred)

Work Location:

  • One location

Communication method(s) used:

  • Email
  • Phone

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies

Company’s website:

Benefit Conditions:

  • Only full-time employees eligible

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

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